Recent Reviews of House of Imports
July 28, 2020
House of Imports went over and beyond for me. Part work was a breeze and car was beautifully prepared.
July 9, 2020
Quick and hassle free service on new mercedes lease. Would buy again and recommend to others in the area for all cars used, new, or lease.
July 2, 2020
Great service and facilities. Personnel on loan processing were very professional and sensitive. I will recommend. Thanks
July 2, 2020
Buying from Mercedes of Buena Park, was a greag experience. Everyone were very polite and they helped me get my payments to where I wanted them to be. I would highly recommend this dealership if your looking to get your self a Mercedes at a great price!
July 1, 2020
This has been such an easy experience buying a car. It was super easy and painless and house of imports was so professional and nice. They were really knowledgeable and their service was also superb. I have been to other dealerships and the experience was dreadful but I?m... Read Full Review glad that I went to House of imports because they really took care of me. Read Short Review
August 1, 2020
Amazing experience and this is my wife first Mercedes. Look for Lebanon GSM for this dealer, great guy easy to talk too and he will never let you down for you deal.I have little issues on but he took care of it right away. I will definitely come back to him for my own sedan... Read Full Review next time. :))) Read Short Review
July 30, 2020
I had an issue with my mercedes purchase 6 years ago and want to say thank you to Omar Qudah. He was the most helpful person I have ever dealt with. I will buy my next mercedes there, only if Omar is there to handle my financing. I had an issue, nobody else there could help... Read Full Review me, until I met Omar. My issue was complicated, so I understand it wasn't something most would want to deal with. I bought my mercedes benz there a few years ago, but had an issue with the ELW. Due to covid, as with all other companies, very hard to get anything resolved. I spoke to several people there, they didn't know how to help me. Then I went there for a 3rd time, met Omar. He understood and helped me. It took a lot of work, he directed me what to do, helped me until it was resolved, which was not an easy task and took a lot of time. I can't say how much I appreciate his customer service, he truly is true to the word "customer service". I will purchase my next vehicle at House of Imports of Buena Park if I have Omar to handle my financing. Thank you Omar, I so appreciate your help, patience and time. Diane Mower Read Short Review
July 29, 2020
July 27, 2020
Ronelle and Omar are the most heartwarming salespeople and financial manager me and my girlfriend have ever found. It took them weeks to find us a perfect S class. Not only they found it, they manage to give it to us almost 10k cheaper than the market to help me getting... Read Full Review approved by the bank. Will always come back for another Mercedes! Read Short Review
July 24, 2020
Linlin made it smooth an easy knew what I wanted and worked her best to help me. Energetic, knowledgeable, and efficient. Booker the finance manager made it quick and easy. Even adding the Maintenance and brakes package for me. House of Imports is highly recommended.... Read Full Review Stunning services and exciting to work with. Thank you House of Imports for helping me get into the AMG Family!!! Read Short Review
April 23, 2020
Paul Joven made my purchase of a Mercedes E350 a great experience. House of Imports deals with their clients in a straight forward manner. They offer deals that beat the competition, hands down. Buy here with confidence. My nephew is in the market for an E63 AMG. I'm going... Read Full Review to tell him to shop here first. Read Short Review
December 2, 2019
Our new car buying experience at House of Imports was one we'll always remember. We anticipated a difficult and long process, with lots of pressure but we were pleasantly surprised when that wasn't the case. Ashley Villareal is an exceptional saleswoman. She is patient and... Read Full Review honest. She did not pressure but was there to answer all our questions and when we decided on the car we wanted she found it for us. We not only got a new car, but know we have a new friend as well. Thank you Ashley ~ you are the best!!. Read Short Review
October 21, 2019
Josephine and the staff were incredible!!!! I called earlier in the week to ask about inventory and I was promptly and efficiently responded to by phone call and text messages and pictures of inventory on the lot until Josephine found was I was looking for and I didn’t... Read Full Review have to do anything.. I set up an appointment to come in and when I got to the dealership contract was already done and car pulled up and ready...I was in and out in less than an hour and was given lunch!!! Love everything about House of Imports and especially Josephine and her staff... Read Short Review
October 14, 2019
My wife and two kids went in on Sunday October 6th to see the new 202 GLS 450. We had already visited two other MB dealers and did not feel the comfort we did when we med Mehrab. We had a great experience at House of Imports in Buena Park. Mehrab, our sales associate was... Read Full Review super helpful and friendly and took the time to explain all the technology and gadgets on our new 202 GLS 450. They were extremely mindful that it was Sunday night and we had our kids with us. We had not planned on purchasing a car that evening, but their amazing staff made everything happen so fast we just could not walk away without making a deal. Anees was also super helpful and friendly. Everyone we encounter during the time we were there was nice and welcoming. We came back to the dealer this past Saturday Oct 12 to purchase all weather mats and once again everyone was extremely helpful. Mehrab even took more time to go over the technology and features of the car one more time. We are extremely happy with our car shopping experience at MB House of Imports. Read Short Review
July 18, 2019
I just got my Mercedes-Benz A220 last week. Cyrus help me with everything. He is really nice. He described everything in detail. He also gave me clear information. Find Cyrus for better and nice service.
July 13, 2020
I had to wait 4.5 hours for the installment of 4 tires, they need more employees for the demand of services.
July 12, 2020
Good service and excellent employees
July 8, 2020
It was a very professional service I’m really appreciate it
June 28, 2020
Ron was a great sales man a very nice MB dealer.
June 24, 2020
Danny Lee, the service advisor, is pleasant, helpful and knowledgeable.