Recent Reviews of House of Imports
April 13, 2020
two bright lights in front still not working and I need to take back.
April 13, 2020
Due to the situation we are all inIt was a first for me buying a car like this, all through phone and internet. We knew what car we wanted and the salesman, Brooks Coleman, made it all happen that it was even delivered to my doorstep! Thanks again!
April 3, 2020
Arrived very quickly and resolved the problem quickly then gave further information about the questions I had regarding how to operate another function
April 2, 2020
The service department at House of Imports in Buena Park sets the standard for warmth and sincerity in the auto business. My valuable time and wallet are always treated with respect and I have never felt the need to have unnecessary repairs made to my car.
March 31, 2020
My sales person is outstanding! I keep going back to him, this is the fifth car I buy from him. I just can't say enough, he thinks off everything to make me happy.
June 25, 2020
As my lease was coming to an end, I started to explore my options with my previous Mercedes Benz dealership. I did not feel comfortable with the numbers that were presented to me, so I decided to look elsewhere. My wife and I stopped by House of Imports and found the exact... Read Full Review same vehicle that I was interested in. They provided numbers that made sense and we proceeded with the new car. Sam, who was our first contact and was very professional. His level of communication was over and beyond our expectations. Jake, a Manager there, was intimately involved throughout the entire process. He was very creative and experienced. Omar, who is in Finance, broke everything down and explained every detail of the paperwork. Bottom-line is, Sam, Jake and Omar all played a key roll in getting me into this new car and my wife is now proceeding with her new car with House of Imports. Read Short Review
June 23, 2020
Thank you Ashley V. For giving us an awesome No hassle buying experience. She was very good on what she does and takes good care of her customers. We would definitely recommend the house of imports to our friends and family.
June 12, 2020
I had a terrific experience at House of Imports. I was treated with courtesy and all question were answered in a friendly manner. Steven Van Scoy showed me much about the car including the navigation system. He also used my Cadillac Catera as a trade in. Iman Sangari was... Read Full Review terrific when I picked up the car. Wonderful knowledgeable professional people. Read Short Review
June 11, 2020
Amy was our salesperson— she had to overcome an overload, but that was due to miscommunication. She took our needs very seriously, asked questions as it pertains to our daily lives and how we’re using the vehicle. She went the extra mile to ensure that we have a... Read Full Review clean— full tank of a gas vehicle. She even took the time, although it was late, to show us all of the features of the vehicle. Amy truly exemplifies a great salesman. Simply making the process easy as 1-2-3. No process took long. I would highly recommend this dealership to future referrals. Ask for Amy!! Read Short Review
June 6, 2020
My Family would not be loyal longtime customers of House of Imports if it weren't for the exemplary service received from our Service Advisor Bill Chow. He consistently provides us with the best service possible, taking the time to fully explain what we need to make sure... Read Full Review that our cars are well taken care of. Thank you Bill Chow, for your genuine interest in our cars and in us. Read Short Review
April 23, 2020
Paul Joven made my purchase of a Mercedes E350 a great experience. House of Imports deals with their clients in a straight forward manner. They offer deals that beat the competition, hands down. Buy here with confidence. My nephew is in the market for an E63 AMG. I'm going... Read Full Review to tell him to shop here first. Read Short Review
December 2, 2019
Our new car buying experience at House of Imports was one we'll always remember. We anticipated a difficult and long process, with lots of pressure but we were pleasantly surprised when that wasn't the case. Ashley Villareal is an exceptional saleswoman. She is patient and... Read Full Review honest. She did not pressure but was there to answer all our questions and when we decided on the car we wanted she found it for us. We not only got a new car, but know we have a new friend as well. Thank you Ashley ~ you are the best!!. Read Short Review
October 21, 2019
Josephine and the staff were incredible!!!! I called earlier in the week to ask about inventory and I was promptly and efficiently responded to by phone call and text messages and pictures of inventory on the lot until Josephine found was I was looking for and I didn’t... Read Full Review have to do anything.. I set up an appointment to come in and when I got to the dealership contract was already done and car pulled up and ready...I was in and out in less than an hour and was given lunch!!! Love everything about House of Imports and especially Josephine and her staff... Read Short Review
October 14, 2019
My wife and two kids went in on Sunday October 6th to see the new 202 GLS 450. We had already visited two other MB dealers and did not feel the comfort we did when we med Mehrab. We had a great experience at House of Imports in Buena Park. Mehrab, our sales associate was... Read Full Review super helpful and friendly and took the time to explain all the technology and gadgets on our new 202 GLS 450. They were extremely mindful that it was Sunday night and we had our kids with us. We had not planned on purchasing a car that evening, but their amazing staff made everything happen so fast we just could not walk away without making a deal. Anees was also super helpful and friendly. Everyone we encounter during the time we were there was nice and welcoming. We came back to the dealer this past Saturday Oct 12 to purchase all weather mats and once again everyone was extremely helpful. Mehrab even took more time to go over the technology and features of the car one more time. We are extremely happy with our car shopping experience at MB House of Imports. Read Short Review
July 18, 2019
I just got my Mercedes-Benz A220 last week. Cyrus help me with everything. He is really nice. He described everything in detail. He also gave me clear information. Find Cyrus for better and nice service.
June 24, 2020
Danny Lee, the service advisor, is pleasant, helpful and knowledgeable.
June 15, 2020
Service is excellent Timing is good Been customer with Adam for almost 16 years . Service always perfect
June 9, 2020
See Amy for an awesome experience.
June 5, 2020
Great Mercedes deals. Come down and find out for yourself
June 4, 2020
Great customer service Jag was awesome ?thank you